At StellarLeak Creative Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our Digital Business Cards service. By accessing or using the service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
When you register for our service, we may collect personal information such as your name, email address, phone number, and business details (e.g., company name, position, and website). This information is necessary to create and manage your digital business cards.
Usage Data
We collect information on how the service is accessed and used. This may include details such as your device's IP address, browser type, browser version, the pages of our service you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.
Analytics Data
Our platform offers analytics features for tracking views, shares, and interactions with your digital business cards. When someone views or interacts with your card, we collect anonymous data to provide insights on how your card is performing. This data may include location, number of views, and how the card was shared.
Payment Information
If you choose to purchase any paid features or subscription plans, we may collect payment information, such as your credit card details. However, all transactions are processed through secure third-party payment gateways, and we do not store your payment details.
2. How We Use Your Information
We use the information we collect for the following purposes:
-To Provide and Maintain Our Service: Your personal information is used to create and manage your account, process transactions, and provide access to the digital business cards and their features.
-To Customize Your Experience: We use your business details to personalize your digital business cards and offer you templates that suit your industry.
-To Improve Our Service: Usage and analytics data help us understand how users interact with the platform, enabling us to enhance the user experience, optimize performance, and introduce new features.
-To Communicate with You: We may use your contact information to send you updates about the service, promotional offers, or important notices related to your account.
-For Legal Purposes: We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, or protect our rights.
3. How We Share Your Information
We do not sell or share your personal information with third parties except under the following circumstances:
-Service Providers: We may share your information with trusted third-party service providers who assist us in operating the platform, processing payments, or providing other services related to the platform. These providers are required to keep your information secure and use it only for the purposes outlined in this policy.
-Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
-Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners. We will notify you if such a transfer occurs and if it affects your personal information.
4. Data Security
We take the security of your data seriously and use various industry-standard measures to protect your personal information. These measures include secure server hosting, encryption, and regular monitoring of our systems for vulnerabilities. While we strive to keep your information safe, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
-Access and Correction: You can access and update your personal information through your account settings at any time. If you need assistance, you can contact our support team.
-Deletion: You may request the deletion of your personal information by contacting us at support@stellarleack.co.ke. Please note that deleting your information may limit your access to certain features of the service.
-Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe link in the emails or by contacting us directly.
-Analytics: While we use anonymous analytics to improve our service, you can choose to limit the tracking of your digital business cards by adjusting your privacy settings.
6. Third-Party Links
Our service may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.
8. Children’s Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or through the platform. Your continued use of the service after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@stellarleak.co.ke
Phone: +254-705-823-267
By using our service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
